Transparency and Reliability: Everything You Need to Know About Your Order

Shipping and Delivery

How much does shipping cost? We believe in a transparent shopping experience. Gallo Rustico offers complimentary standard shipping on all orders with no minimum purchase required.

Where do you ship from and how long does it take? Our collection ships directly from our specialized fulfillment centers in Mainland China. We partner with reliable carriers including DHL, FedEx, and USPS to ensure your timepiece arrives safely. Delivery typically takes 7 to 14 business days depending on your location.

Will I have to pay customs duties or taxes? No. We provide a no-surprise guarantee. All customs duties and import taxes are included in the final price you see at checkout. You will not be charged additional fees upon delivery.

Technical Specifications

Do these watches require batteries? Most watches in our collection, such as the Boderry Landmaster and Sea Turtle, use automatic mechanical movements. these are powered by the natural motion of your wrist. If you do not wear your watch for more than 40 hours, you may simply wind the crown manually to restart it.

What kind of glass is used on the watch face? We prioritize durability. Almost all of our timepieces are equipped with scratch-resistant sapphire crystal, which is significantly harder and more resilient than standard mineral glass.

Can I swim with my watch? Water resistance varies by model.

  • 100M (10ATM): Suitable for swimming and snorkeling.
  • 200M (20ATM): Suitable for professional marine activity and skin diving. Always ensure your screw-down crown is fully tightened before any contact with water.

Returns and Warranty

What is your return policy? We want you to be completely satisfied with your purchase. We offer a 30-day return window for any watch in its original, unworn condition with all packaging intact.

Do you offer a warranty? Yes. Every timepiece purchased from Gallo Rustico comes with a 3-year limited warranty. This covers any manufacturing defects in the movement or construction of the watch.